Realty House

Legal warning and privacy

Basic Information on Data Protection

Responsable: Alcudialink

Alcudialink.com
Av. Pere Mas i Reus 27 – Puerto Alcudia, Mallorca (España)
email: info@alcudialink.com

Treatment

Clients (people with whom a business relationship is maintained as clients)
Potential clients (people with whom you want to maintain a commercial relationship as clients)

Purpose

Management of the relationship with customers
Management of the relationship with potential clients

Legitimation

The consent

Categories of personal data

Those necessary for the maintenance of the commercial relationship. Bill, send offers or promotions by email, after-sales service and loyalty (customers)
Identification: name, e-mail, telephone (clients and potential clients)
Transaction: to make possible the purchase / sale (customers)

Recipients (“Managers”)

Email marketing and email automation provider:
MailChimp
Attn. Privacy Officer
privacy@mailchimp.com
675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 USA
Adhered to the Privacy Shield Policy

You can check their privacy policy here

Hosting provider:
Axarnet Comunicaciones S.L
C/ Cipriano Maldonado Jiménez, Local 3F. 29740
Torre del Mar (MALAGA)
Spain

You can check their privacy policy here

Tax administration

Data retention period:
The deadlines set by the tax legislation regarding the prescription of responsibilities (customers)

Know your rights

The right to be informed: informed of who, what, when, why and where the data will be treated
The right of access: the right to obtain a confirmation that your data will be processed; access to your personal data; and other complementary information
The right of rectification: in the event that your personal data is not accurate or incomplete
The right of withdrawal (“the right to be forgotten”): the right to have your personal data deleted and to prevent their treatment
The right to limitation of treatment: you can request that the use of your data is being stopped
The right to data portability: you can obtain and reuse your personal data for your own purposes in different services (that is, transfer personal data easily from one computer environment to another in a secure manner, without preventing their use)
The right of opposition: means that you can oppose treatment based on legitimate interests, direct marketing or profiling activities, or processing for the purpose of research and obtaining statistical data

Additional information

The interested party (hereinafter, USER) who provides personal data through this website, any of our services, or through other channels (for example, social networks) is informed of its incorporation into the ALCUDIALINK files.

More detail about the purposes of your data
Depending on the context and purpose for which, in each case, the USER has provided the data, it will be treated to:
Contact the sender of the information, respond to your request, request or query and follow up later.
Manage, where appropriate, the publication of the comments made by the USER on this website.
Manage, where appropriate, the publication of questions, answers and queries made by the USER and verify the accuracy of the information provided.
Manage, where appropriate, your order and carry out the service contracted by the USER, its billing and collection.
Manage and control the client portfolio.
Manage, where appropriate, the participation of the USER in the promotions available on this website.
Manage, where appropriate, the registration process of the USER on this website.
Manage, where appropriate, the profile of USER to offer content in a personalized way.
Prepare @Newsletters and send them electronically.
Provide the USER with the service contracted through our products.
In the case of filling out a contact form or sending an email only to ask any question or query, the information provided (name, email, telephone) will not be included in any database or used to send promotions or newsletters.
In the event that third-party data, including contact persons, are provided, you must previously, under your responsibility, request the consent of such persons and inform them of all the provisions of this clause.

About Social Networks

That same commercial information may be offered or sent to those who become followers of ALCUDIALINK.COM on social networks, including through direct messages to their profiles.

The fact of becoming a friend or follower implies authorization for the processing of data for that purpose.

If you wish to stop receiving such information or that these data are canceled, you can unsubscribe as a follower or friend of the profile.

In addition, followers on social networks can exercise the rights that the Law recognizes them, according to what is indicated in the last paragraph of this Privacy Policy, although, since these platforms belong to third parties, the answers to the exercises of rights on the part of ALCUDIALINK will be limited by the functionalities that the social network in question allows.

The user who provides us with his account on social networks, unless he communicates or communicated his wishes against us through the email address info@alcudialink.com, authorizes, in turn, that his data can be used for sending commercial communications of ALCUDIALINK.COM by this means and that your account is communicated, for this purpose, to the social networks of which it is a member.

Except for the exceptions detailed in this Privacy Policy, the data of the USER will not be communicated to third parties, except for those communications that must be made to the competent authorities in case that the USER has carried out actions contrary to the Law or has violated the conditions established in the Notice of Terms of Use.

The USER is responsible for the fact that the information provided through this website or through other channels (for example, social networks) is true. For these purposes, the USER will be responsible for the veracity of all the data that he communicates and for keeping the information provided updated in a timely manner, so it always responds to his real situation. The USER will be responsible for the false or inaccurate information provided and for the damages caused to ALCUDIALINK or to third parties.

About the security of your data

ALCUDIALINK has implemented the necessary technical and organizational measures to guarantee the security and confidentiality of personal data and thus prevent their alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Ley Orgánica (Organic Law) 15/1999 of 13 December, the Protección de Datos de Carácter Personal (Protection of Personal Data, hereinafter, LOPD), and the Real Decreto (Royal Decree) 1720/2007, of December 21, which approves its Reglamento de desarrollo (Development Regulation, hereinafter, RDLOPD). As of May 25, 2018, in accordance with the Reglamento General de Protección de Datos (General Data Protection Regulations, hereinafter, RGPD).

The transmission of personal data through this website is done through a secure server system, which guarantees your privacy. This is achieved through the SSL protocol, encrypting the data sent. The USER can check that his browser is safe by verifying that the padlock symbol appears in his navigation bar and also that the URL does not start with the letters http, but https.

Notwithstanding the foregoing, the USER must be aware that the security of computer systems can never be absolute. Likewise, it must be taken into account that, when personal data are provided through the Internet, this information can be collected without their consent and subsequently processed by unauthorized third parties. ALCUDIALINK declines any type of responsibility regarding the consequences that such acts may have when the USER has voluntarily published the information.

On how to exercise your rights

ALCUDIALINK informs you of the possibility of exercising your rights by written and signed request containing the following information: name and surnames, address for the purposes of notifications, photocopy of ID or Passport, and request in which the request is specified.

The letter must be sent to AlcudiaLink, Av. Pere Mas i Reus 27 – Puerto Alcudia, Mallorca (Spain).

Also by email to the following address: info@alcudialink.com.

These rights will be taken care of without prejudice to the duty to preserve certain data in the legal terms and until they prescribe the possible liabilities derived from the treatment, or, as the case may be, from the contractual relationship.

About the links

As a service to our visitors, this website may include hyperlinks (links) to other sites that are not operated or controlled by alcudialink.com. Therefore ALCUDIALINK does not guarantee, nor is responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices.

Please, before providing your personal information to these non-www.alcudialink.com websites, please note that their privacy practices may differ from ours.

About the Use of “Cookies”

This website uses its own and third-party cookies to ensure the proper functioning of the website. If you go on surfing, we will consider you accepting its use. These cookies are always used completely anonymously, so they do not collect information that identifies the user.

Cookies are small text files that are stored in the user’s browser in order to collect anonymous data about browsing or customize their experience. Virtually all websites use cookies, as they are necessary for its operation. In our case, these are the cookies that can be found:

Functional: they are cookies used to personalize the experience within our website, and make it possible for the web to remember preferences such as the browser language, in order to offer the contents in the same language.

Statistical analysis: they are used to analyze the navigation through Google Analytics. The data is collected automatically and completely anonymously and used to find out which pages are most visited, the origin of our visits, the type of device used, etc.

Social networks: our web pages can contain buttons to share the content through social networks such as Facebook and Twitter. These services usually establish a cookie when the user connects to their service, although we have no control over the configuration of these external cookies. Please, check the webs of these services to obtain more information about the policy of use and management of their cookies.

To change the settings, block or delete these cookies, check the configuration options of your browser. If you need help, you can visit these links: Chrome, Firefox, Internet Explorer, Safari.

About the modification of the Privacy Policy

ALCUDIALINK reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Agencia Española de Protección de Datos (Spanish Agency for Data Protection).

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of the web after said changes, will imply the acceptance of these.

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